Member-owned health cover, with an AI member concierge
A working demo of how Lorikeet would handle HBF member questions: what's covered, suspending cover when travelling, and the questions that come up across hospital and extras.
Try the agent →Talk to the HBF Health AI agent
This demo connects to a working Lorikeet account with a live knowledge base, mock HBF Health tools, and natural-language workflows. Open the chat in the bottom-right corner, or try one of these member questions to get started:
What's covered
Is knee replacement surgery covered on my Top Hospital policy?
Suspend cover
I'm going overseas for 3 months from June 1 — can I suspend my cover?
Off-script question
Can I add my partner to my policy?
What's wired up
Behind this chat:
- → 3 natural-language workflows (router + subworkflows)
- → 3 mock HBF Health tools (read account, look up data, take action)
- → Brand voice + knowledge gap handling guidelines
- → Agent guardrail steering away from generic uncertainty
Built in under 30 minutes with Claude Code. Production deploys take a few weeks with your real KB and APIs.